Utility Customer Service

It's just what it sounds like: the water is flowing in the opposite direction from its normal flow. With the direction of flow reversed due to a change in pressures, backflow can allow contaminants to enter our drinking water system through cross-connections.

A potentially hazardous cross-connection occurs every time someone uses a garden hose sprayer to apply insecticides or herbicides to their lawn. Another cross-connection occurs when someone uses their garden hose to clear a stoppage in their sewer line.

A cross-connection is a permanent or temporary piping arrangement which can allow your drinking water to be contaminated if a backflow condition occurs.

Without proper protection devices, something as useful as your garden hose has the potential to poison your home's water supply. In fact, over half of the nation's cross-connections involve unprotected garden hoses.

During Business Hours
Monday through Friday
8:00 AM- 4:30 PM
Phone Number: 386-424-2400

After Hours
Phone Number: 386-424-2490

To address your specific concerns, or for more information, please contact the City of Edgewater Public Works Department at (386) 424-2400 ext 4007.

The reason is two-fold. The first is that the City of Edgewater made a commitment to improve the quality of stormwater discharging into waterways. Stormwater is responsible for about 90% of the heavy metals, sediments, and pollution of the waterways.

The second is that the State of Florida enacted laws regulating stormwater which are reflected in municipal comprehensive plans. These laws include requirements for improving the quality of discharges into waterways.

A Stormwater Utility is a form of stormwater management. A Stormwater Utility relies on user fees with costs allocated to developed properties according to their contribution of runoff into the stormwater system. The Utility maintains and improves the stormwater conveyance/treatment system.