FAQs
The Department of Children and Family Services is located at 210 Palmetto Street, Daytona Beach. They can be reached at 866-762-2237.
For details regarding the various Volusia County trails projects, please visit the Volusia County website or call the Volusia County Parks, Recreation and Culture office at (386) 423-3300, ext. 15953.
Garage sale permits can be obtained by visiting the cashiers located inside City Hall for $5 or via the website free of charge.
Several different payment options are available, such as:
- Mail your payment to our secure payment processing center using the included payment stub and envelope. If you do not have a payment stub or envelope, please make sure your full account number, including dash, is on your check and send your payment to:
***Mailing your bill directly to the City delays the processing of your payment and could result in cut off for non-payment.
- Direct bank drafting by filling out an ACH Debit Request form.
- Online credit card and e-check payments through our Online Bill Pay System.
- Credit card payments using the Automated Telephone System (386) 427-3279.
- Walk-in over-the-counter payments, to City Hall located at 104 N Riverside Drive, Edgewater, FL 32132.
- The Drive Thru Dropbox located near the north entrance to the City Hall building. (See Pictures 1 and 2)
- The Kiosk located in front of City Hall (104 N Riverside Drive, Edgewater, FL 32132) (See Picture 3 and 4)
Pictures:
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Pool fills do not qualify for a high consumption water credit, although you may qualify for a sewer credit. Contact your sewer company, in writing or fill out a water adjustment form, or fill out our new Online Adjustment Form to request a sewer credit. Please include the date the pool was filled.
You may receive a water credit if the bill with high consumption is at least 2 times more than your average consumption. Only one credit per twelve-month period may be granted. If the high consumption overlaps a two-month period, the City will calculate the credit on months that were affected. Customers on Edgewater sewer could be given a sewer credit back down to their average. To inquire about a sewer credit from the other utilities, please call them directly. Please click on Water Adjustment Form for more details or fill out our new Online Adjustment Form.
Once the Business Tax Receipt is submitted, the property owner or representative will be contacted to set up the inspection. Inspections will be done by appointment only. After the property inspection is complete and the property is in compliance, the property owner will pay for the Certificate of Use.
Applications may be submitted the following ways:
- In person
- By mail: P.O. Box 100, Edgewater , FL 32132
- By fax: 386-424-2423
- Only the following types of permit applications will be accepted via email at BuildingDept@Cityofedgewater.org
- Mechanical change outs
- Water heater change outs
- Electrical Service changes
- Fence permit applications
- Political sign applications
- Roofing permit applications
Our Environmental Services Administrator offers environmental issue presentations to homeowner associations, civic organizations, schools, church, and staff meetings for business. Please contact Tyna Hilton, Environmental Services Administrator at 386-424-2400 ext 4006 or email THilton@cityofedgewater.org to schedule a presentation.
Volusia County conducts hazardous household chemical collection days throughout the County. Please watch your newsletter and newspaper for days in the Edgewater area. As an alternative, you may dispose of these items at the Volusia County Landfill located at 1990 Tomoka Farms Road, Daytona Beach for more information you may call (386) 947-2952.
Needles cannot be placed in your garbage. You MUST use a "Sharps" disposal container. Information about the Sharps disposal containers may be obtained from the following:
New Smyrna Beach Health Department – 386-424-2061
Halifax Medical Center – 386-254-4169
Edgewater employees CANNOT collect any waste in red or yellow bio-hazardous bags. Medical waste that has NOT come in contact with bodily fluids, such as IV fluid bags and oxygen tubing may be disposed of in your regular garbage.
Some major cases are referred to the Criminal Investigations Division for further investigation. Detectives who are assigned such cases for follow-up will contact parties involved if needed. To find out further information, you may want to contact the State Attorney's Office: www.sao7.com
Call Environmental Services at 386-424-2400 ext 4007 to request a bin and one will be delivered to you.
A local ( the City of Edgewater only) records check can be obtained at the Edgewater Police Department lobby during business hours. If more than just a local records check is needed, contact Florida Department of Law Enforcement at their website or by phone.
Call 386-424-2400 Ext. 1514
To report a street light that is out please contact FPL either by phone 1-800-4OUTAGE (1-800-468-8243) or by completing an online request form
To start your residential collection, contact Edgewater Utility Billing at 424-2400 opt 2. Once you have service set up you can contact, Edgewater Environmental Services at 424-2400 ext 4007 for your collection days, to receive a green recycling bin (if one is not currently on-site).
To start service we will need to have:
- If owner:
- Copy of the signed settlement statement, warranty deed, or something that has been filed with the clerk of courts showing the change of hands.
- Copy of Driver's License.
- The copies can be faxed (386-424-2409) or in person (104 N. Riverside Drive, Edgewater, FL 32132).
- There is a $200 deposit and $35 service charge for Water and Sewer Service. $235 is the most to be paid, however, it could be less depending on your utility credit score.
- Please make sure to have the Garbage Cart on the outside of the house for verification.
- If tenant:
- Copy of your signed Lease Agreement.
- Tenant's Driver's License.
- The copies need to be brought down to City Hall (104 N. Riverside Drive, Edgewater, FL 32132).
- There is a $200 deposit and $35 service charge for Water and Sewer services. $235 is the most to be paid, however, it could be less depending on your utility credit score. You will need to have the full amount, on hand, or the water will be turned off and will not be restored until full payment of deposit and service charge is received. The Deposit and Service charge is due at time of sign up and will not be billed.
- Please make sure to have the Garbage Cart on the outside of the house for verification. This will also be due at time of sign up and will not be billed.
Public Records Requests for public records are submitted to the City Clerk. The charge for single sided copies on letter size paper is $.15 per page or $.20 per page for double sided copies. Other copies are available at varying prices dependent upon size and format. Audio records are available at a cost dependent upon the format of the audio copy. To submit a Public Records Request click here https://edgewaterfl.justfoia.com/publicportal/home/newrequest
Building permits that have already been submitted prior to the effective date of the Ordinance would not be included in this moratorium.
Building permits that are related to storm damage would not be included in this moratorium.
Applications submitted prior to the effective date of the moratoriums would be allowed to complete the development process if an applicant had received approval for an annexation, rezoning, and / or comprehensive plan amendment within the last six months prior to the effective date of this Ordinance, said applicant shall have the right to submit a site plan and / or a preliminary plat and subsequently a final plat. If an applicant has submitted for a preliminary plat prior to the effective date of the moratoriums, said applicant shall be allowed during the moratorium to submit for final plat.
The City will not accept, process, or approve any new applications for annexations, rezoning’s, comprehensive plan amendments, site plans, preliminary plats, or final plats from any applicants who received entitlements more than six months prior to the effective date of the moratorium and who does not have an application submitted.