FAQs
The City of Edgewater provides a monthly utility bill. It is often confused as a “water bill” when it is compared to other nearby communities’ monthly water bills. Your monthly utility bill is all inclusive (water, sewer, stormwater, garbage and recycling). In other cities many of these services are billed separately through annual tax assessment.
Beginning October 1, 2023 there is scheduled to be an increase (once approved by City Council) of fees for Water, Sewer, Stormwater and Solid Waste (Refuse and Recycling). For households that use an average of 3,000 gallons per month, this means an increase of $.85 for Water, $.09 for Utility Tax (10% of Water) and $1.62 for Sewer per month. The Stormwater increases by $.50 per month with a Solid Waste (Recycling) increase of $.52 per month and Solid Waste (Refuse) increasing by $2.10 per month.
The funds derived from utility bills support projects crucial to the environment and utility infrastructure of the City such as:
- Expansion of reclaim water lines to provide reclaim irrigation water to other areas of the community, reducing discharge to the Indian River Lagoon
- Lining of older sewer lines to reduce rain water intrusion into the sewer system
- Routine repair and maintenance to the utility infrastructure
- Improved maintenance and cleaning of the storm water conveyance system with specialized equipment
- Future replacement of the Public Works facility
- Reasonable Assurance Plan improvement projects to clean storm water before it discharges to the Indian River or Hammock recharge area as required by the Florida Department of Environmental Protection
- Replacement of older water lines for increased pressure and water quality
- Stormwater quality projects to reduce nutrients in rainwater runoff in accordance with the cooperative reasonable assurance plan
Customers with any questions can call Utility Customer Service at 424-2400 x4000.
A Stormwater Utility is a form of stormwater management. A Stormwater Utility relies on user fees with costs allocated to developed properties according to their contribution of runoff into the stormwater system. The Utility maintains and improves the stormwater conveyance/treatment system.
An entitlement refers to the legal process by which a developer or landowner obtains the right through a future land use map amendment or an amendment to the zoning map to develop the site by right.
An impervious surface is any material, such as concrete and asphalt, which prevents, impedes, or slows the infiltration or absorption of stormwater directly into the ground. Examples of permits increasing impervious surface can include:
- New single-family homes
- Additions
- Detached garages
- Sheds
- Pools
- Driveways
- Patios
DOXO is a third party vendor, not associated with the City of Edgewater. The City of Edgewater does not charge to use their services to make a payment.
To access the City of Edgewater, FL payment systems follow the links at the top of the page (or on the left) that say Online Bill Pay. You can also make payments through our Automated 24/7 Phone Line (386-427-3279) or in person at 104 N. Riverside Drive, Edgewater, FL 32132. If you have more questions please feel free to contact us at 386-424-2400 Ext. 4000.
Garbage collection - twice per week
Recycling collection - once per week
Bagged or canned yard waste - once per week (Wednesdays except holiday weeks)
Furniture – once per week (Wednesdays except holiday weeks)
Loose laying or bundled yard waste, household appliances, and four (4) tires per household. Place curbside for continuous route collection.
Sometimes referred to as "altering", spaying and neutering are ways of providing birth control for dogs and cats by removing their reproductive organs, therefore preventing them from having litters of puppies or kittens. Spaying is the procedure used for female pets, and neutering generally refers to the procedures used for male pets.
"Stormwater" usually refers to stormwater runoff, which is the flow of rainwater from impervious surfaces such as streets, sidewalks, driveways, parking lots, roofs, etc.
For all single family residential service, the sewer deposit for a ¾" meter is $100.00. This deposit may be waived if you have a good utility credit rating. For residential locations with a 1" or larger meter, or for commercial properties, please contact Utility Customer Service for an amount.
For all single family residential service, the water deposit for a ¾" meter is $100.00. This deposit may be waived if you have a good utility credit rating. For residential locations with a 1" or larger meter, or for commercial properties, please contact Utility Customer Service for an amount.
Below is a list of several possibilities for rates within the City limits.
Remember: rates and services are based on the location and actual usage of services.
For more information please feel free to contact us at 386-424-2400 Ext. 4000 to speak with a representative.
The Better Business Bureau can be reached at 407-621-3300 or via the website located here.
There are no local unemployment offices in Volusia County. Unemployment can be reached online at website. There is a career office in Daytona Beach associated with CareerSource Flagler Volusia located at 359 Bill France Boulevard, Daytona Beach. They can be reached at 386-323-7001.
The Edgewater Public Library is located at 103 W. Indian River Boulevard, Edgewater. They can be reached at 386-424-2916.
Thin cardboard is basically any type of box. Here are a few examples: cereal boxes, cracker boxes, soda boxes, hamburger helper box, tissue box, toilet tissue roll, paper towel roll, Ziploc bag box, shoe box, or from your office it will be a paper clip box, staple box, binder box, or the back of your memo pad.
Aluminum Cans, Brown Paper Bags, Corrugated Cardboard, Glass Jars/Bottle, Junk Mail/Office Paper/School, Paper Magazines/Catalogs, Newspapers, Phone Books, Plastic Bottles/Containers #1, #2, #3, #4, #5, #6, #7, Tin Cans, Thin Cardboard.
(See Below for a listing of other items that can be recycled in other ways!)
To protect the environment and ensure the safety of our residents and employees, the City of Edgewater does not accept household hazardous waste for curbside collection. These items include solvents, paints, auto fluids, household/pool chemicals, or any combustible items. The empty container of these products may be placed with your regular garbage for collection. Paint cans must be empty and completely dried up before disposal.
A late fee of 5% of your bill will be added to your account if payment is not received by the due date stated on your bill. There is a Disconnection Fee of $35 applied to the account if not paid 30 days from the statement date found at the top of the bill. If you have received a bill with the previous balance not yet paid, then the bill must be paid before the disconnect date, to avoid shut off.
All pets should be confined or restrained in such a way as to eliminate any possibility of attack or escape during the inspection process.
Whistle Stop Park is open from 7:00 a.m. to 10:00 p.m.
Garbage collection - Edgewater provides one refuse container/cart for garbage collection per household. We ask that residents utilize the provided cart to place garbage to the street/curb. If you have excess that will not fit in your provided cart please place additional garbage in plastic bags and or any 20-gallon garbage cans. Any additional cans used must have handles.
Recycling collection – Please call Environmental Services at 386-424-2400 ext 4007 and request a recycle bin. Each household is allowed two. If you have more recyclable materials than two bins will hold, place in a paper or plastic grocery bag and place near or on top of your bins.
During the duration of these moratoriums, the following tasks will be accomplished:
- Entire Land Development Code update
- Entire Comprehensive Plan update
- Stormwater Code update
- Stormwater maintenance activities
- Delivery of Stormwater Master Plan by outside consultant
- Stormwater Impact Fee ordinance
- Housing Impact Fee ordinance
Police reports and certain other public records are available by contacting the Edgewater Police Department Records Division, located at 135 E. Park Ave. Monday-Friday 8:00 am-4:30 pm - closed on recognized holidays. There is a nominal fee to obtain copies of reports. Credit cards are not accepted at this time. (386 424-2400, option 1, extension 2104)
They went into effect on January 6, 2025 when they were approved, at second reading, by the City Council. Currently they shall terminate no later than January 5, 2026, unless rescinded or extended by subsequent ordinance.
Your garbage is picked up twice weekly – either Monday and Thursday or Tuesday and Friday, depending on your location. Check the Map Here.