Meters & Reading the Meter FAQs
Because of its mechanical design, the meter cannot speed up. The meter is a positive displacement meter. This means that the meter will only register if water passes through it. A set of magnets transmits the motion of an internal disc, causing the numbers to turn only when water is passing through the meter. As a meter ages, it tends to slow down (measuring less water than actually passes through it) or stops altogether. If this happens, the city removes and replaces the meter.
The City of Edgewater owns the meter and the backflow prevention assembly as well as the pipes connecting them to our system. The property owner owns from the outside of the backflow prevention assembly into the building or home and is responsible for repair and maintenance.
The City of Edgewater is in the process of replacing all water meters throughout the city. The meters currently in use are reaching the end of their useful life and are due to be replaced. This process will take several years to complete since all the meters (13,000+) throughout the City were originally installed at approximately the same time. Along with the meter replacements, the City is also upgrading to the Sensus FlexNet system that will use smart meters and transmitters to send readings on an hourly basis to the Sensus Analytics Software. This FlexNet communication network will allow the customer to view their consumption history and send alerts to the customer to inform them of any potential leak issues in order to address problems in the field faster and provide better service to our customers.
On a related note, at the January 11, 2021 City Council meeting a local plumber offered private assistance to residents regarding evaluation of their water meters. The City of Edgewater does not endorse this service by any private plumbing business. Residents with questions or concerns regarding their water meter or utility bill are encouraged to contact at Customer Service representative at 386-424-2400 x4000 or email customerservice@cityofedgewater.org.
