If my service has been terminated for non-payment, how do I get my water back on?

To reinstate service, your entire past due balance plus the $35 Disconnection Fee must be paid. Payment may be made with your Debit/Credit/Check on our web page, by phone through our automated phone system (credit/ Debit only), or by visiting our office in City Hall (all forms of payment accepted). To ensure that your turn on is processed in a timely manner you must speak to a Utility Customer Service Representative and inform them that your water has been turned off for non-payment and you have made payment. If payment is made by 3:30pm, your water will be restored the same day.

NOTE: A $35.00 non-payment fee will be charged to your account 30 days after the statement date. If the City has to go to your house for a second turn off after the first shut-off there will be a 2nd Shut-off fee added to your account.